At Valve Supply Line (VSL), our goal is to accelerate the supply and distribution of world-class fluid control solutions from different parts of the world in Africa. We believe that our customers determine our quality, and our mission to deliver such quality is never ending.
As a leader in fluid control solutions, our main objective is to grow our strategic share and influence of the African market. Our quest to delivering quality to our customers is defined and driven by the following core values that we employ throughout our internal processes:
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Customer Focus:
As an organization, we believe that we can only grow through continuous focus and commitment to addressing our customers' needs. As such, every strategic decision evolves around the customer as they define our quality.
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Nurture Learning and Teamwork:
We believe that break-through solutions are delivered by curious teams of people with passion and commitment to Problem solving. We strive to provide continual training on all aspects of our business processes to all our people and invest in their education. Because of our semi-decentralized organizational structure, every member's ideas and suggestions are crucial to the success of that department, and the company overall. Everyone has a platform to be heard and contribute to enhance departmental performance. At the end, everybody wins.
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Commitment to Sustainability:
At VSL, we believe in sustainable living, and it all begins with our people. As a responsible business, we strive to continuously improve employee health and safety, and working environment by ensuring that all our internal operations continuously employ best practices in direct alignment to ISO 14001 and ISO 45001 standards. Our aim is to build a more diverse and inclusive company by providing freedom of decision to our people in their line of work and empower them to share ideas and contribute to the greater course. We continuously seek to improve gender and racial equity, justice, and diversity.
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Deliver Quality Results:
We strive to deliver quality solutions in a timely fashion. We believe that our understanding and consistency in meeting our customer’s requirements defines our internal processes. As such, we employ a strict process approach focusing on key inputs and efficiently deliver them as quality outputs meeting and exceeding our customers’ expectations.
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Continual Improvement:
To consistently deliver quality results, we strictly employ ISO 9001 practices in our operations to help identify value-adding processes to achieve overall process performance and efficiency. Through our curiosity, we continually seek ways to enhance our customer satisfaction and constantly provide goods and services that meet customer and applicable statutory and regulatory requirements.
The world is constantly becoming more complex and as such requires flexibility and resiliency to keep up with the ever-changing industrial technological requirements. We have made it our duty to Invest in Research and Design and partner with leading suppliers around the world to develop quality and sustainable solutions to meet our customer and relevant statutory requirements.